Shipping policy

At HZS Sneaker Factory, we are committed to providing efficient and reliable shipping services to our international customers. Here are the details of our shipping policy:

1. Free Shipping We offer free shipping on all orders, without exception. Regardless of your order total, you will not have to pay any international shipping fees.

2. Processing Time As a factory, each order requires preparation, quality control, or a production phase before shipment:

In-stock items: Shipped within 1 to 3 business days after confirmation.

Custom orders: Production time is generally 7 to 15 business days, depending on the technical complexity.

3. Delivery Times Once the package is shipped, delivery times to France are generally as follows:

Standard Delivery: 10 to 15 business days.

Please note that delivery times may vary depending on customs clearance procedures and local postal services.

4. Customs Duties and Taxes Although we cover shipping costs, please note that:

Customs duties, import VAT, or any other administrative taxes applied in the destination country (France) remain the responsibility of the recipient. We advise you to check with your local customs authorities regarding your import tax obligations.

5. Order Tracking As soon as your order is shipped, you will receive an email containing your tracking number. You can then track your package in real time on the carrier's website.